How to add Cloudwaitress to your Google Business Profile
Time estimate: 5 minutes
Prerequisites: You must be the owner of the Google Business Profile to grant access to other users.
Getting Started
Navigate to business.google.com and sign in with your Google account
Select your business location if you have multiple listings
Granting Access to CloudWaitress
Step 1: Access Google Account Settings
Step 2: Click Business Profile Settings
Step 3: Navigate to People and Access
Look for the "People and Access" option in the left sidebar or settings menu
Click on "People and Access" to open the user management section
Step 4: Add CloudWaitress as a Manager
Click the "Add people" or "Invite" button
Enter the email: [email protected]
Select "Manager" from the permission level dropdown
Click "Invite" or "Send invitation"
Step 5: Verify the Access
You should see [email protected] listed as a "Manager" in your People and Access list with a "Pending" or "Active" status.
Why This Matters
By granting Manager permissions, you maintain full ownership and control of your Google Business Profile. CloudWaitress can access your profile to:
Optimize your listing for better visibility
Run promotions and special offers
Update business information
Respond to reviews
Add posts and updates
Improve your profile for better sales performance
Important: You retain owner access and can revoke CloudWaitress permissions at any time.
Troubleshooting
Don't see "People and Access"?
Make sure you're logged in as the business owner
Try refreshing the page
Ensure you've selected the correct business location
Email address not accepted?
Double-check the email: [email protected]
Make sure there are no extra spaces
Try using the "Add by email" option instead of searching
Only see "Owner" as an option?
You may need to confirm your business ownership first
Contact Google Business support to verify your account status
Invitation not going through?
Check your internet connection
Try a different browser (Chrome recommended)
Clear your browser cache and try again
What Happens Next?
CloudWaitress will receive an email invitation to access your profile
Once accepted, you'll see the status change from "Pending" to "Active"
CloudWaitress will reach out to confirm access and discuss optimization plans
You can monitor all changes CloudWaitress makes through your owner dashboard
Need Help?
If you encounter any issues completing these steps, contact the CloudWaitress support team at [email protected] or reach out to your account manager.
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