# How to Apply Percentage or Fixed Discounts (Promo Codes) in Cloudwaitress

### Steps:

1. Log in as Admin at admin.cloudwaitress.com.
2. From the list of accounts, find the account where you want to add the discount and click “Manage".

   ![](/files/91TqRZyVP3jDb8M0rxyV)
3. In the left-side menu, click “Settings”.

   ![](/files/YW0umy6pQupyTx2fq7rS)
4. Go to the “System” tab.

   ![](/files/eTjXkfvKBm18CpdmJbqy)
5. Under Promo Codes, click “Create Discount”.

   ![](/files/hMfV44CeWFoLQ497Tmk0)
6. In the General tab, fill in the required details (e.g., Promo Name, Code, Description, Active Status).

   ![](/files/fGKFUWPOk07O4z450SOW)
7. Go to the Condition tab.

   **Select the Discount Type:** Percentage or Fixed Amount.   \
   **Note:** The Discount Value field will adjust based on the discount type you choose.

   ![](/files/d3YgT4NrqZUSknqN3cMx)
8. Under Apply To, choose how the discount will be applied:
   * **Specific Products** – Select which items are eligible.
     * You can also choose whether the discount applies to all selected items or only the highest-priced item.
     * If you are using a Walletly Deal, you can integrate it in this section.
   * **Order Amount** – The discount will automatically apply to the customer’s total cart value.
9. Go to the Limits tab to set restrictions for the promo:

   * **Services** – Select where the promo applies (Pickup, Delivery, Dine-In, Table Booking).
   * **Payment Methods** – Choose which payment methods allow use of this promo.
   * **Order Times** – Choose whether it's available for ASAP or Later orders.
   * **Minimum Order** – Set the minimum spend required.
   * **Maximum Number of Uses** – Limit how many times the promo can be used in total.
   * **Once Per Customer** – Restrict the promo to one use per customer.
   * **Logged-In Customer Only** – Promo applies only when a customer is logged in.
   * **Available Dates** – Set the promo’s start and end date.
   * **Available Times** – Choose the time of day per week the promo should work.
   * **Automatically Apply Promotion** – If enabled, the promo will be auto-applied as soon as the order is created.

   ![](/files/MOYo9OYOjavQ4h5nb7Wo)

   ![](/files/exCKnse6qySWP7fWwRso)
10. After finalizing all settings, click Save.


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