How to Apply Percentage or Fixed Discounts (Promo Codes) in Cloudwaitress

Use this guide to create and configure promo codes with either percentage-based or fixed-amount discounts.

Steps:

1. Log in as Admin at admin.cloudwaitress.com.

2. From the list of accounts, find the account where you want to add the discount and click “Manage".

   

3. In the left-side menu, click “Settings”.

   

4. Go to the “System” tab.

   

5. Under Promo Codes, click “Create Discount”.

   

6. In the General tab, fill in the required details (e.g., Promo Name, Code, Description, Active Status).

   

7. Go to the Condition tab.

   Select the Discount Type: Percentage or Fixed Amount. Note: The Discount Value field will adjust based on the discount type you choose.

   

8. Under Apply To, choose how the discount will be applied:

   • Specific Products – Select which items are eligible.

     • You can also choose whether the discount applies to all selected items or only the highest-priced item.

     • If you are using a Walletly Deal, you can integrate it in this section.

   • Order Amount – The discount will automatically apply to the customer’s total cart value.

9. Go to the Limits tab to set restrictions for the promo:

   • Services – Select where the promo applies (Pickup, Delivery, Dine-In, Table Booking).

   • Payment Methods – Choose which payment methods allow use of this promo.

   • Order Times – Choose whether it's available for ASAP or Later orders.

   • Minimum Order – Set the minimum spend required.

   • Maximum Number of Uses – Limit how many times the promo can be used in total.

   • Once Per Customer – Restrict the promo to one use per customer.

   • Logged-In Customer Only – Promo applies only when a customer is logged in.

   • Available Dates – Set the promo’s start and end date.

   • Available Times – Choose the time of day per week the promo should work.

   • Automatically Apply Promotion – If enabled, the promo will be auto-applied as soon as the order is created.

   

   

10. After finalizing all settings, click Save.