> For the complete documentation index, see [llms.txt](https://support.cloudwaitress.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.cloudwaitress.com/how-to-guides/how-to-set-up-auto-order-status-updates-in-cloudwaitress.md).

# How to Set Up Auto Order Status Updates in Cloudwaitress

### Steps:

1. Log in as Admin at admin.cloudwaitress.com.
2. From the list of accounts, find the account you want to configure and click “**Manage**”.

   ![](/files/KghfiseI0yJTwOTmEUot)
3. In the left-side menu, click “Settings”.

   ![](/files/Yl5GcnW3tqvgsuXHHgM6)
4. Select the “**Services**” tab.
5. Choose the services your store offers (**Pickups, Deliveries, Dine-ins**).
6. Scroll to **Wait Times & Auto Statuses**.

   **Note:** This section controls the automated status flow and shows the Estimated Wait Time for each service.

   ![](/files/Rcc0TXxINp5TlWuxOvdh)
7. Toggle Enable Automated Order Statuses to turn it on.

   * **Pickups**: Confirm → Ready → Complete
   * **Deliveries**: Confirm → Ready → On Route → Complete
   * **Dine-ins:** Confirm → Ready → Complete\
     **Note:** Set the **Time Till (Status)** values in minutes for each stage.\
     Once all times are set, orders will automatically move through each status and the system will calculate the service’s Estimated Wait Time.

   ![](/files/5oR9V2p7csamcYVlFE4J)
8. After configuring all wait times, click Save.


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