# How to Set Up Auto Order Status Updates in Cloudwaitress

### Steps:

1. Log in as Admin at admin.cloudwaitress.com.
2. From the list of accounts, find the account you want to configure and click “**Manage**”.

   ![](/files/KghfiseI0yJTwOTmEUot)
3. In the left-side menu, click “Settings”.

   ![](/files/Yl5GcnW3tqvgsuXHHgM6)
4. Select the “**Services**” tab.
5. Choose the services your store offers (**Pickups, Deliveries, Dine-ins**).
6. Scroll to **Wait Times & Auto Statuses**.

   **Note:** This section controls the automated status flow and shows the Estimated Wait Time for each service.

   ![](/files/Rcc0TXxINp5TlWuxOvdh)
7. Toggle Enable Automated Order Statuses to turn it on.

   * **Pickups**: Confirm → Ready → Complete
   * **Deliveries**: Confirm → Ready → On Route → Complete
   * **Dine-ins:** Confirm → Ready → Complete\
     **Note:** Set the **Time Till (Status)** values in minutes for each stage.\
     Once all times are set, orders will automatically move through each status and the system will calculate the service’s Estimated Wait Time.

   ![](/files/5oR9V2p7csamcYVlFE4J)
8. After configuring all wait times, click Save.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.cloudwaitress.com/how-to-guides/how-to-set-up-auto-order-status-updates-in-cloudwaitress.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.