> For the complete documentation index, see [llms.txt](https://support.cloudwaitress.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.cloudwaitress.com/how-to-guides/set-minimum-order-by-distance-configure-ranges-and-zones.md).

# Set Minimum Order by Distance: Configure Ranges & Zones

This is useful for stores that want to charge different delivery fees or require higher minimum orders for locations farther away.

Here's a quick video on how to enable this feature

{% embed url="<https://www.youtube.com/watch?v=lG8qzi5Xago>" %}

### **Option 1: Set Minimum Order by Distance Range**

#### **1. Go to Delivery Settings**

1. From your dashboard, go to **Settings**
2. Click **Services**
3. Select **Deliveries**

#### **2. Configure Distance-Based Fees**

1. Click **Fees**
2. Select **Range**
3. Create a delivery bracket by entering:
   * **Distance in kilometers**
   * **Delivery fee**
   * **Minimum order amount**

#### **3. Add More Distance Brackets**

* Click **Add** to create another pricing range
* Repeat as needed
* Click **Save**

### **Option 2: Set Minimum Order by Delivery Zone**

#### 1. Create a Delivery Zone Map

1. Open **Custom Google Maps**
2. Create a new map
3. Search for your store address
4. Click **Draw a Line** > **Add Line or Shape**
5. Draw the boundary around your delivery zone
6. Rename the zone and click **Save**

Repeat this for additional delivery zones if needed.

#### **2. Export the Map**

1. Click the **three-dot menu** on the map layer
2. Select **Export to KML or KMZ**
3. Choose:
   * **Export selected layer only**
   * **Export as KML** (not KMZ)
4. Click **Download**

#### **3. Upload the Map to Your Dashboard**

1. Return to your dashboard
2. Upload the KML file
3. Set:
   * **Delivery fee per zone**
   * **Minimum order amount per zone**
4. Click **Save**

### **Testing the Setup**

After saving:

1. Visit your online store
2. Enter a delivery address
3. Confirm the correct zone and fees appear
4. Try placing a test order

If the order total is below the required minimum:

* The customer will receive an error message
* They will only be able to continue once the minimum amount is met

<br>

{% hint style="danger" %}
Please email <support@cloudwaitress.com> or use the chat support to get assistance activating this feature.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.cloudwaitress.com/how-to-guides/set-minimum-order-by-distance-configure-ranges-and-zones.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.