CloudWaitress
  • Overview
  • Getting Started
    • Hardware Requirements
    • 10-Minute Quickstart
    • Setup Your Menus
    • Configure Your Services
    • Customize Your Design
      • Hide Store Header Section (header image)
    • Managing Orders & Bookings
    • Promoting Your Store
  • How to Guides
    • Accepting Payments
      • 🔐Stripe+ Integrated Payments
        • Setup Integrated Stripe Payments
        • Using Stripe Integrated
        • Changing Bank Account / Debit Card Details Associated with an Express Account
      • Setup PayPal Payments
      • Setup Apple Pay with Checkout.com
      • Setup Stripe Payments
      • Set up Bancontact Payments
    • Adding Closed Hours
    • Adding Delivery Zones
    • Adding Staff Account
    • Bump Screen Technology
      • Mastering the Bump Screen
    • Cloudwaitress and Walletly
    • Design Customization - Advanced
      • Hide Store Header Section (image)
    • Examples of Dates & Times and their corresponding formats
    • Export/Import Menu Feature
    • How To Add Driver Tracking
    • How To Add SEO (Search Engine Optimization)
    • How To Change Weekly Reporting View
    • How to Create & Import a Menu Using a Spreadsheet
    • How to Enable Pre-Orders in CloudWaitress
    • How To Integrate Postmates with CloudWaitress
    • How To Integrate Walletly with CloudWaitress
    • How To Opt-Out of Google Hosted Fonts
    • How to Set Up Conditional Fees in CloudWaitress
    • How To Set Up Google Analytics Integration
    • How to Show/Hide Header Function
    • Link Directly to menu
    • Managing the Order Dashboard
    • Order Acknowledgement Feature
    • Pause Ordering Feature
    • Purchase A Domain Name
    • Set Maximum Orders Per Time Interval
    • Setup A Custom Domain
    • Setup An iOS & Android App
    • Setup Custom Checkout Fields
    • Setup Facebook Login
    • Setup Facebook Ordering
    • Setup Google OAuth Client ID
    • Uber Direct Setup Manual
    • Understanding Languages
      • How users can change languages on frontend
    • Understanding Printing
      • How to Set Up a Printer on Android
      • Printing - Windows Network Printing
      • Printing - Windows Shared Printing
      • Printing - API Key
      • Add a USB printer to Windows
      • Setup Split Printing
      • How to copy the printer API key
      • Setup Printing For Windows
  • Platform Information
    • Customer Accounts
    • Your Subscription & Billing
    • Special & New Features
      • Public Holiday Surcharge
      • Make Service Pop-Up Required
      • COVID-19 Discount for United Kingdom
      • Delayed Order Email Notification
  • Resellers
    • Overview
    • Getting Started
    • Documentation
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  1. How to Guides

Setup Facebook Ordering

Enabling Facebook ordering will allow your customers to order from your Facebook page.

PreviousSetup Facebook LoginNextSetup Google OAuth Client ID

Last updated 7 months ago

As much as this feature sounds great, it's honestly not very pleasant for people to order through Facebook. These tabs are also only available in desktop versions of Facebook further limiting them. That means it won't work on for users on their mobile phones. Facebook also makes regular updates and sometimes things break unexpectedly. As such, overall we recommend against using this feature. Simply directing people to your ordering domain is a far more reliable option.

Visit . If you are not already signed into Facebook, you can sign in with your regular Facebook account.

Once done, select the "My Apps" button on the top right and select "create new app".

Enter your business name for your app name along with your email address and press create

After creating the app, you will be taken to the app dashboard. On the left menu, go to "Settings > Basic"

To add the page tab to your Facebook page, you will need your Facebook App ID which you will see highlighted in orange in the previous photo at the top of the page

Next, you need to visit the following URL into your browser making sure to replace with your Facebook app ID and with the store URL that you entered previously

If done correctly, you will see a page on Facebook saying "Add Page Tab" and you will be able to select one of your Facebook pages

If done correctly, you will see a page on Facebook saying "Add Page Tab" and you will be able to select one of your Facebook pages

Choose "Page Tab". You will now need to fill in your store URL under "Secure Page Tab URL" and what you want to call your page tab under "Page Tab Name". Your store URL can either be your CloudWaitress subdomain such as "" or your custom domain name if setup

https://yourdomain.cloudwaitress.com
https://www.facebook.com/dialog/pagetab?app_id={{YOUR_APP_ID}}&redirect_uri={{YOUR_STORE_URL}}
https://developers.facebook.com