CloudWaitress
  • Overview
  • Getting Started
    • Hardware Requirements
    • 10-Minute Quickstart
    • Setup Your Menus
    • Configure Your Services
    • Customize Your Design
      • Hide Store Header Section (header image)
    • Managing Orders & Bookings
    • Promoting Your Store
  • How to Guides
    • Accepting Payments
      • 🔐Stripe+ Integrated Payments
        • Setup Integrated Stripe Payments
        • Using Stripe Integrated
        • Changing Bank Account / Debit Card Details Associated with an Express Account
      • Setup PayPal Payments
      • Setup Apple Pay with Checkout.com
      • Setup Stripe Payments
      • Set up Bancontact Payments
    • Adding Closed Hours
    • Adding Delivery Zones
    • Adding Staff Account
    • Bump Screen Technology
      • Mastering the Bump Screen
    • Cloudwaitress and Walletly
    • Design Customization - Advanced
      • Hide Store Header Section (image)
    • Examples of Dates & Times and their corresponding formats
    • Export/Import Menu Feature
    • How To Add Driver Tracking
    • How To Add SEO (Search Engine Optimization)
    • How To Change Weekly Reporting View
    • How to Create & Import a Menu Using a Spreadsheet
    • How to Enable Pre-Orders in CloudWaitress
    • How To Integrate Postmates with CloudWaitress
    • How To Integrate Walletly with CloudWaitress
    • How To Opt-Out of Google Hosted Fonts
    • How to Set Up Conditional Fees in CloudWaitress
    • How To Set Up Google Analytics Integration
    • How to Show/Hide Header Function
    • Link Directly to menu
    • Managing the Order Dashboard
    • Order Acknowledgement Feature
    • Pause Ordering Feature
    • Purchase A Domain Name
    • Set Maximum Orders Per Time Interval
    • Setup A Custom Domain
    • Setup An iOS & Android App
    • Setup Custom Checkout Fields
    • Setup Facebook Login
    • Setup Facebook Ordering
    • Setup Google OAuth Client ID
    • Uber Direct Setup Manual
    • Understanding Languages
      • How users can change languages on frontend
    • Understanding Printing
      • How to Set Up a Printer on Android
      • Printing - Windows Network Printing
      • Printing - Windows Shared Printing
      • Printing - API Key
      • Add a USB printer to Windows
      • Setup Split Printing
      • How to copy the printer API key
      • Setup Printing For Windows
  • Platform Information
    • Customer Accounts
    • Your Subscription & Billing
    • Special & New Features
      • Public Holiday Surcharge
      • Make Service Pop-Up Required
      • COVID-19 Discount for United Kingdom
      • Delayed Order Email Notification
  • Resellers
    • Overview
    • Getting Started
    • Documentation
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On this page
  • Features
  • Set-up Shipday Integration
  1. How to Guides

How To Add Driver Tracking

Driver Tracking powered by Shipday.com (previously know as QuestTag.com) sends customer notifications with real-time delivery driver tracking for CloudWaitress delivery orders.

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Last updated 7 months ago

Features

  • Easy-to-use dashboard

  • CloudWaitress orders automatically added

  • Real-time tracking of drivers for restaurant and customer

  • Mobile app for drivers

  • Customer email notifications

  • Driver payments and tips tracking

  • Customer text notifications (paid)

  • Auto-dispatching (paid)

Set-up Shipday Integration

  2. Select 'Manage' for the Restaurant you would like to integrate.

  3. Go to 'Settings' > 'Integrations' > Click on the 'Shipday Logo'.

  4. Paste the Shipday API key from your Shipday.com account.

  5. Check the 'Enabled' button and press save.

  6. The integration is now live.

Please make sure that you have Wait Times & Auto Statuses configured. Otherwise, the integration will not work.

Find at: 'Settings > Services > Deliveries > Wait Times & Auto Statuses'.

Open your CloudWaitress account - .

admin.cloudwaitress.com
See drivers and deliveries in the Shipday 'Map' section.