How to set-up CloudWaitress > Postmates integration
How to generate the Webhook?
Settings for testing
UI for ordering
1 - Login to Postmates account at - partner.postmates.com
2 - Click Developer > Webhooks > Create Webhook
3 - Paste the API URL into the Production and Sandbox 'Webhooks' section. The API URL for the webhook can be found in your restaurant dasboard under settings > integrations > Postmates > Postmates Webhook URL
For testing please make sure the 'wait times & auto statuses' are set as below;
Confirm = On at 0mins
Ready= On at 0min
Below are the keys in Postmates that you will need to use when adding to the Shipday integration settings within the restaurant (Settings > Integrations > Postmates);
Sandbox Key (Authentication Key for testing)
Production Key (Authentication Key for live)
Add the values from your Postmates account as per below (Settings > Integrations > Postmates);
Post mates will show during the checkout;
Postmates delivery estimation in checkout
Postmates deliveries will show on the dashboard with the Postmates logo;
Postmates logo shows in the CloudWaitress order dashboard
Creating Postmates account
Adding Postmates as your delivery driving service is simple and it will help increase your sales to customers who want order delivered right to their door.
Once you enter in your restaurant information, you will be redirected to the Postmates Dashboard. In order to get the Postmates information we need, you have to enter a payment method so Postmates can charge it once an order is complete. To do this, click on “Add Payment Card”, enter your credit card information, and “Save”. Now that you have entered your credit card information, you will see some different “keys” show up on the screen.
IMPORTANT - The following settings must be applied for the Postmates integration to work.
In Cloudwaitress the following settings must be applied;
1. Generate and add the webhook to Postmates (details above)
2. Add the Postmates keys into restaurant dashboard. Settings > Integrations > Postmates.