# Customer Accounts Customers include people who have placed an order at your online store or created an account. From the restaurant perspective, it's about being able to track and understand your customers. For customers, having an account means their information is saved permanently across devices. This includes delivery data, customer information and past orders. This information will be used to pre-fill as many steps of their ordering process, resulting in a more seamless repeat purchase experience. ## Types Of Customers #### Guest Customers Guest customers are created whenever an order is placed by a user who has not signed in. We attempt to track guest customers by matching their name, phone and email address. When a guest places an order, if those 3 pieces of information match any past customers, the old customer will be updated instead of a new one being created. #### Logged In Customers A logged in customer is anyone who has used the login / sign up button to create an account. When a customer signs up for the first time their details are logged into your customer dashboard. Any subsequent logins or orders will also update their details. Customers who log in will have their order history permanently accessible to them. Customers create accounts using: * E-Mail * Facebook * Google ## Guides {% content-ref url="/pages/-Ldw-dwQCA\_6zhZe874Z" %} [Setup Facebook Login](/how-to-guides/setup-facebook-login.md) {% endcontent-ref %} ## Caveats & Known Issues * Google and Facebook log in cannot be used on a mobile app as they have disabled it from being used in such a medium. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.cloudwaitress.com/platform-information/customer-accounts.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.