> For the complete documentation index, see [llms.txt](https://support.cloudwaitress.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.cloudwaitress.com/how-to-guides/accepting-payments/set-up-bancontact-payments.md).

# Set up Bancontact Payments

<figure><img src="https://www.cloudwaitress.com/wp-content/uploads/2023/04/Bancontact-Logo-1.svg" alt="Bancontact for CloudWaitress"><figcaption></figcaption></figure>

CloudWaitress is a custom-branded online ordering platform explicitly designed for the hospitality industry. With our seamless integration with Bancontact (<https://www.bancontact.com/>), restaurant and cafe owners based in Belgium can now accept mobile and desktop payments effortlessly within their online ordering flow. This article explains the integration process and the benefits of using Bancontact for your business.

**Benefits of Bancontact Integration**

By integrating Bancontact with [CloudWaitress](https://cloudwaitress.com/), you can offer your customers the convenience of paying using one of Belgium’s most popular payment methods. This integration enables you to:

1. Accept mobile and desktop payments: Cater to a broader audience by offering customers the flexibility to pay using their preferred device.
2. Streamline the online ordering process: The Bancontact integration is fully integrated into the online ordering flow, ensuring a smooth and hassle-free experience for your customers.

**Setting Up the Integration**

To integrate Bancontact with your CloudWaitress platform, follow these simple steps:

1. Ensure you have an active Stripe account.
2. Obtain your SC Account Id from CloudWaitress by contacting chat support via the CloudWaitress.com website.
3. Go to Settings > Payments > Add Payment Method in your CloudWaitress account.
4. Select both Stripe and Bancontact and complete the fields on the screen.

<figure><img src="https://www.cloudwaitress.com/wp-content/uploads/2023/04/Screen-Shot-2023-04-20-at-11.26.44-am-700x324.png" alt="Adding Bancontact"><figcaption></figcaption></figure>

**No Additional Charges and Full Support**

There are no extra charges from CloudWaitress for integrating Bancontact into your online ordering platform. Additionally, we offer complete assistance throughout the integration process via our [chat support](https://www.cloudwaitress.com/).

<figure><img src="https://www.cloudwaitress.com/wp-content/uploads/2023/04/Screen-Shot-2023-04-20-at-11.37.10-am-609x400.png" alt="Get Support for Bancontact"><figcaption></figcaption></figure>

**Conclusion**

By integrating Bancontact into your CloudWaitress platform, you can offer your customers in Belgium a seamless and convenient payment experience. Take advantage of the opportunity to grow your business and better serve your customers with this powerful integration.

| Step Number | Step Description                                           | Component           |
| ----------- | ---------------------------------------------------------- | ------------------- |
| 1           | Visit [CloudWaitress](https://cloudwaitress.com/) platform | Customer            |
| 2           | Browse menu                                                | Customer            |
| 3           | Add items to cart                                          | Customer            |
| 4           | Proceed to checkout                                        | Customer            |
| 5           | Enter personal details                                     | Customer            |
| 6           | Select Bancontact as payment method                        | Customer            |
| 7           | Confirm payment                                            | Customer/Bancontact |
| 8           | Receive order confirmation                                 | Customer            |
| 9           | Prepare and deliver order                                  | Restaurant/Cafe     |

For further assistance, feel free to [contact us](https://cloudwaitress.com/contact).


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