Add a USB printer to Windows

Use this guide for adding a USB printer driver to Windows, if not already connected.
If printer drivers are not set up follow these instructions:
1. Go to 'control panel', 'devices and printers', 'add a printer' and select add a local printer:
2. Choose a printer port, click use an existing port, USB001
3. Choose a printer from the list and select Generic / Text only and click next.
4. Type a printer name and click next:
Use simple naming conventions for easy servicing in the future. i.e. Kitchen, Pizza, Drinks
5. Provide a name of the printer if you want to share it and click next
6. Print a test page to check your printer is working properly and click finish if the test print worked satisfactorily.
7. Your printer is now setup.
Still need help setting up for receipt printer? Start a chat with our support team at or book a set-up appointment with us here.