CloudWaitress
  • Overview
  • Getting Started
    • Hardware Requirements
    • 10-Minute Quickstart
    • Setup Your Menus
    • Configure Your Services
    • Customize Your Design
      • Hide Store Header Section (header image)
    • Managing Orders & Bookings
    • Promoting Your Store
  • How to Guides
    • Accepting Payments
      • 🔐Stripe+ Integrated Payments
        • Setup Integrated Stripe Payments
        • Using Stripe Integrated
        • Changing Bank Account / Debit Card Details Associated with an Express Account
      • Setup PayPal Payments
      • Setup Apple Pay with Checkout.com
      • Setup Stripe Payments
      • Set up Bancontact Payments
    • Adding Closed Hours
    • Adding Delivery Zones
    • Adding Staff Account
    • Bump Screen Technology
      • Mastering the Bump Screen
    • Cloudwaitress and Walletly
    • Design Customization - Advanced
      • Hide Store Header Section (image)
    • Examples of Dates & Times and their corresponding formats
    • Export/Import Menu Feature
    • How To Add Driver Tracking
    • How To Add SEO (Search Engine Optimization)
    • How To Change Weekly Reporting View
    • How to Create & Import a Menu Using a Spreadsheet
    • How to Enable Pre-Orders in CloudWaitress
    • How To Integrate Postmates with CloudWaitress
    • How To Integrate Walletly with CloudWaitress
    • How To Opt-Out of Google Hosted Fonts
    • How to Set Up Conditional Fees in CloudWaitress
    • How To Set Up Google Analytics Integration
    • How to Show/Hide Header Function
    • Link Directly to menu
    • Managing the Order Dashboard
    • Order Acknowledgement Feature
    • Pause Ordering Feature
    • Purchase A Domain Name
    • Set Maximum Orders Per Time Interval
    • Setup A Custom Domain
    • Setup An iOS & Android App
    • Setup Custom Checkout Fields
    • Setup Facebook Login
    • Setup Facebook Ordering
    • Setup Google OAuth Client ID
    • Uber Direct Setup Manual
    • Understanding Languages
      • How users can change languages on frontend
    • Understanding Printing
      • How to Set Up a Printer on Android
      • Printing - Windows Network Printing
      • Printing - Windows Shared Printing
      • Printing - API Key
      • Add a USB printer to Windows
      • Setup Split Printing
      • How to copy the printer API key
      • Setup Printing For Windows
  • Platform Information
    • Customer Accounts
    • Your Subscription & Billing
    • Special & New Features
      • Public Holiday Surcharge
      • Make Service Pop-Up Required
      • COVID-19 Discount for United Kingdom
      • Delayed Order Email Notification
  • Resellers
    • Overview
    • Getting Started
    • Documentation
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  • Setup Process
  • DNS Record To Add
  1. How to Guides

Setup A Custom Domain

Learn how to connect your own custom domain name to your online store for better branding and SEO

Setup Process

  1. In the restaurant dashboard, see "Settings > Website > Domains > Custom Domain"

  2. Enter your domain name and press save

  3. Go to your domain management panel where you registered your domain

  4. Access your DNS records and add the DNS records listed below

  5. After adding the DNS records, wait 10 minutes for it to take effect

  6. Then press the "Generate SSL Certificate" button under your custom domain settings.

If your DNS settings have taken effect, it will indicate the SSL certificate has generated successfully. Once generated, your site will be accessible on your custom domain name. If you are unable to generate the certificate, allow more time for your DNS settings to take effect.

DNS Record To Add

Record Type

Host

Value

A Record

www / order / anything

35.238.2 .132

The host value is the subdomain of your domain that your customer will need to visit to access the site. If the host value is "order" and your domain is "business.com", then your store URL will be "order.business.com"

If you use "www" for your host value, then please add the following record as well

Record Type

Host

Value

A Record

@ / blank

35.238.2 .132

Setting this will ensure if someone types in your root domain, i.e. example.com, they will be redirected to www.example.com

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Last updated 4 months ago