Managing Staff Accounts

Staff accounts allow you to control who can access which parts of your system. With customizable roles and permission settings, you can make sure each team member sees only what they need.

Having a staff account is crucial for several reasons:

  • Access Control: Ensures that only authorized personnel have access to sensitive information and systems.

  • Resource Allocation: Helps in assigning and tracking resources efficiently among staff members.

  • Security: Enhances security by enabling activity monitoring and auditing

Note: Adding Staff Account still depends on the level of your access

1. Create a Staff Account

1. Log in to your account https://admin.cloudwaitress.com/login 2. From the dashboard, go to Staff in the left-hand menu

3. Click Create Staff

4, Enter the staff member's email and password

5. Choose the restaurant location (for multi-branch setups)

2. Assign a Role

Use Restriction Presets to quickly assign common roles

  • Manager - full access

  • Front Staff - limited to order views and bookings

  • Kitchen - access to kitchen screens only

  • Driver - for delivery staff

  • Menu Manager - for users managing items and menus

3. Customize Permissions

Start with a preset, then adjust:

  • Menu Editor

  • Reports

  • Customer Info (view only / edit)

  • Store Pages

You can fine-tune permissions down to whether users can view, edit, or delete data.

4. Save and Share Login Details

Once configured, click Save. Share the login credentials with the staff member. They'll only see what they're allowed to access - no more, no less.

Please email [email protected] or use the chat support to get assistance activating this feature.

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