Managing the Order Dashboard

The Order Dashboard gives you a complete, real-time view of all incoming orders—helping you stay organized and efficient.

It includes three different views, each tailored for different use cases:

Accessing the Order Dashboard

• Go to your admin dashboard.

• Click Orders from the left-hand menu to access the dashboard.

Dashboard Views

1. Board View (Recommended for Real-Time Management)

• Real-time updates: No need to refresh the page.

• Orders move left to right across status columns.

• The icon on the left of each order indicates the service type (Pickup, Delivery, Dine-in).

• Color coding shows the current order status at a glance.

• Click on any order to:

  • View details

  • Change the order status

  • Modify estimated ready time

  • Take additional actions

Extra Tools at the Top:

• Zoom in/out for better readability

• Toggle unconfirmed orders visibility

• Adjust quick service settings for each service type

2. List View (Ideal for Searching & Reporting)

• Displays the latest 10, 25, or 50 orders.

• Not ideal for active order tracking, but perfect for:

  • Searching for specific orders

  • Filtering by customer, date, or service type

  • Exporting data for reports

Use filters to quickly find and manage individual orders.

3. Bump Screen View (For Kitchen Staff)

• A Digital Kitchen Display System (KDS) for efficient back-of-house operations.

• Designed to help kitchen teams manage order preparation and timing.

• (Check out our dedicated Bump Screen tutorial for full details.)

Pro Tips

• Keep your order statuses updated to maintain workflow visibility.

• Use the Board View during service hours for real-time tracking.

• Export order data regularly to review performance and resolve issues quickly.

With the Order Dashboard, your team can deliver faster, stay better organized, and offer a more seamless experience for your customers.

Need Help? Watch our video tutorials or contact support for more guidance.