CloudWaitress
  • Overview
  • Getting Started
    • Hardware Requirements
    • 10-Minute Quickstart
    • Setup Your Menus
    • Configure Your Services
    • Customize Your Design
      • Hide Store Header Section (header image)
    • Managing Orders & Bookings
    • Promoting Your Store
  • How to Guides
    • Accepting Payments
      • 🔐Stripe+ Integrated Payments
        • Setup Integrated Stripe Payments
        • Using Stripe Integrated
        • Changing Bank Account / Debit Card Details Associated with an Express Account
      • Setup PayPal Payments
      • Setup Apple Pay with Checkout.com
      • Setup Stripe Payments
      • Set up Bancontact Payments
    • Adding Closed Hours
    • Adding Delivery Zones
    • Adding Staff Account
    • Bump Screen Technology
      • Mastering the Bump Screen
    • Cloudwaitress and Walletly
    • Design Customization - Advanced
      • Hide Store Header Section (image)
    • Examples of Dates & Times and their corresponding formats
    • Export/Import Menu Feature
    • How To Add Driver Tracking
    • How To Add SEO (Search Engine Optimization)
    • How To Change Weekly Reporting View
    • How to Create & Import a Menu Using a Spreadsheet
    • How to Enable Pre-Orders in CloudWaitress
    • How To Integrate Postmates with CloudWaitress
    • How To Integrate Walletly with CloudWaitress
    • How To Opt-Out of Google Hosted Fonts
    • How to Set Up Conditional Fees in CloudWaitress
    • How To Set Up Google Analytics Integration
    • How to Show/Hide Header Function
    • Link Directly to menu
    • Managing the Order Dashboard
    • Order Acknowledgement Feature
    • Pause Ordering Feature
    • Purchase A Domain Name
    • Set Maximum Orders Per Time Interval
    • Setup A Custom Domain
    • Setup An iOS & Android App
    • Setup Custom Checkout Fields
    • Setup Facebook Login
    • Setup Facebook Ordering
    • Setup Google OAuth Client ID
    • Uber Direct Setup Manual
    • Understanding Languages
      • How users can change languages on frontend
    • Understanding Printing
      • How to Set Up a Printer on Android
      • Printing - Windows Network Printing
      • Printing - Windows Shared Printing
      • Printing - API Key
      • Add a USB printer to Windows
      • Setup Split Printing
      • How to copy the printer API key
      • Setup Printing For Windows
  • Platform Information
    • Customer Accounts
    • Your Subscription & Billing
    • Special & New Features
      • Public Holiday Surcharge
      • Make Service Pop-Up Required
      • COVID-19 Discount for United Kingdom
      • Delayed Order Email Notification
  • Resellers
    • Overview
    • Getting Started
    • Documentation
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On this page
  • Starting The Setup Process
  • Understanding The Reseller Platform
  • Accounts, Organizations & Restaurants
  • The Ideal Way To Setup New Clients
  • Creating New Accounts
  1. Resellers

Getting Started

Learn how to get started and use our reseller platform. Learn how to create new accounts and manage your restaurants

PreviousOverviewNextDocumentation

Last updated 8 months ago

Starting The Setup Process

  1. Complete this form

  2. We will setup your billing account and contact you for the deposit

  3. Once the deposit is paid, we will set up your account

  4. Finally, we will provide you instructions to connect your domain to your reseller platform

Understanding The Reseller Platform

Your reseller platform consists of 3 parts

  • Admin dashboard - located at admin.your-domain.com

  • Online stores - located at __name__.your-domain.com

  • Landing pages - located at __name__.your-domain.com

Accounts, Organizations & Restaurants

To work with the reseller platform, it's important to understand the structure of accounts. Every account created under your reseller platform is an organization. When you create an account, the email address you register it with is the admin user of that organization.

An organization can have one or more restaurants under it. Each of these restaurants has their own online store website. Every organization can have a single landing page website that links to all the restaurants within that organization.

Organizations can also have staff accounts that have access restricted to particular restaurants and particular functions.

The Ideal Way To Setup New Clients

We recommend that for every new business that you work with, you create them their own account. All their store branches should be added as restaurants under this single account. Managers of each branch can be given their own staff account with access to just that store branch.

Creating New Accounts

You can create new accounts through the signup form on your admin dashboard. Any accounts created from here will be part of your main reseller account. Their online stores and landing pages will have your branding on them, not ours.

When we set up your reseller platform, we would have either enabled or disabled e-mail verification depending on how you plan to set up your customers.

If e-mail verification is enabled, the user email that you signed up with will receive a 5-6 digit code that must be entered in the account creation process.

If e-mail verification is disabled, this 5-6 digit code will be sent to your support e-mail address instead of the e-mail address you created your account with.

You can use your reseller password in the e-mail confirmation code field to bypass the verification process

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