# Printing - Windows Shared Printing

#### 1. Please go to Windows control Panel 

![](https://3208318816-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2Fsupport%2F-M7MI8bY48kVk5um8Sc2%2F-M7MY3CQUKvt0cBVTEye%2FUntitled.png?generation=1589532968427333\&alt=media)

#### 2. Open 'Devices and Printers'

![](https://3208318816-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2Fsupport%2F-M7MI8bY48kVk5um8Sc2%2F-M7MY3CIiHr3b11JBBYr%2FUntitled%201.png?generation=1589532968440658\&alt=media)

#### 3. Right click and select 'Printer Properties'

![](https://3208318816-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2Fsupport%2F-M7MI8bY48kVk5um8Sc2%2F-M7MY3CJDXLD0CMrAy1B%2FUntitled%202.png?generation=1589532968439177\&alt=media)

#### 4. If your printer is not showing use these instructions to set it up. [Printer Set up](https://www.notion.so/cloudwaitresswiki/Printing-Add-a-printer-18689e4654fe4978b20aeb82b581d81e).

#### 5. To test that the printer is working, please press Print Test Page

![](https://3208318816-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2Fsupport%2F-M7MI8bY48kVk5um8Sc2%2F-M7MY3CK4nA7Wh1Ayy7_%2FUntitled%203.png?generation=1589532968406173\&alt=media)

#### 5. If the test page does not print. Then please connect and install the printer correctly. Please see : [Printer Set up](https://www.notion.so/cloudwaitresswiki/Printing-Add-a-printer-18689e4654fe4978b20aeb82b581d81e).

#### 6. If the test page does print, please share the printer with the following settings;

![](https://3208318816-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2Fsupport%2F-M7MI8bY48kVk5um8Sc2%2F-M7MY3CLsbCvsBTlmiEs%2FUntitled%204.png?generation=1589532968403702\&alt=media)

#### 7. Click apply

#### 8. Open the [PushPrinter](https://pushprinter.com/#windows) application. Please check that the settings display as follows;

![](https://3208318816-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2Fsupport%2F-M7MI8bY48kVk5um8Sc2%2F-M7MY3CMGwHZL4l_Yj91%2FUntitled%205.png?generation=1589532968391481\&alt=media)

#### 7. Now either 'Create Printer' or 'edit' your existing printer:

![](https://3208318816-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2Fsupport%2F-M7MiYd_pnpNvciVwqpe%2F-M7ec1stGkwwNIHVebnd%2FUntitled%206.png?generation=1589853041221037\&alt=media)

#### 8. Add settings including: API key from the printer just created, ensure printer type is Windows Shared Printer (ESCPOS). Windows shared printer name must match the shared printer name that was added before.

![](https://3208318816-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2Fsupport%2F-M7MI8bY48kVk5um8Sc2%2F-M7MY3COlbnGr7BNGeJ9%2FUntitled%207.png?generation=1589532968427672\&alt=media)

**NOTE:**

**Printer name** - This is the name that the printer will show inside of CloudWaitress.

**API Key** - This needs to be copied from the printer settings inside of CloudWaitress.

**Number of copies** - This will determine how many copies of the are printed.

**Printing type** - This needs to be set to Windows Shared Printer (ESCPOS) for this to work.

**Windows Share Printer Name** - This must match EXACTLY the shared printer name that was added before. You should avoid spaces and special characters.

#### 8. Then press 'Send Test Print' and then press 'Create Printer'.