Mastering the Bump Screen

The Bump Screen is a powerful tool that helps your kitchen team track order progress, update statuses, and improve overall efficiency. Here's how to use it:

Accessing the Bump Screen

1. Log in to your admin dashboard.

2. Click the Order icon, then select Bump Screen.

📌 Note: Only orders in Confirmed status will appear on the Bump Screen.

Understanding the Order View

Each order on the Bump Screen displays:

• Service type (Pickup, Dine-In, or Delivery)

• Estimated time for prep

• Number of items in the order

Updating Dish and Order Statuses

• Click on each dish once it’s prepared to mark it as complete.

• To take further actions, click the three dots next to the “Ready” button. From there, you can:

  • Change the order status

  • Add time to the estimated pickup time

  • Print the order

When all items are ready, click Ready. The order will move to the Ready section and be removed from the bump screen, keeping your view clean and focused.

Customizing Your View

• Click the View icon to toggle between Desktop View and Tablet View.

• Adjust the number of rows and layout to suit your kitchen’s needs.

Filtering Orders

To filter orders by service type:

1. Click the Filter icon next to the View icon.

2. Choose to view only Delivery, Pickup, or Dine-In orders.

With the Bump Screen, you can manage your kitchen more efficiently, reduce errors, and streamline your workflow.

Related Articles

1. Managing Orders & Bookings – https://support.cloudwaitress.com/getting-started/managing-orders-and-bookings CloudWaitress Support

2. Understanding Printing (overview) – https://support.cloudwaitress.com/how-to-guides/understanding-printing

3. Setup Printing for Windows – https://support.cloudwaitress.com/how-to-guides/understanding-printing/setup-printing-for-windows

Please email [email protected] or use the chat support feature to get assistance managing this feature.