CloudWaitress
  • Overview
  • Getting Started
    • Hardware Requirements
    • 10-Minute Quickstart
    • Setup Your Menus
    • Configure Your Services
    • Customize Your Design
      • Hide Store Header Section (header image)
    • Managing Orders & Bookings
    • Promoting Your Store
  • How to Guides
    • Accepting Payments
      • 🔐Stripe+ Integrated Payments
        • Setup Integrated Stripe Payments
        • Using Stripe Integrated
        • Changing Bank Account / Debit Card Details Associated with an Express Account
      • Setup PayPal Payments
      • Setup Apple Pay with Checkout.com
      • Setup Stripe Payments
      • Set up Bancontact Payments
    • Adding Closed Hours
    • Adding Delivery Zones
    • Adding Staff Account
    • Bump Screen Technology
      • Mastering the Bump Screen
    • Cloudwaitress and Walletly
    • Design Customization - Advanced
      • Hide Store Header Section (image)
    • Examples of Dates & Times and their corresponding formats
    • Export/Import Menu Feature
    • How To Add Driver Tracking
    • How To Add SEO (Search Engine Optimization)
    • How To Change Weekly Reporting View
    • How to Create & Import a Menu Using a Spreadsheet
    • How to Enable Pre-Orders in CloudWaitress
    • How To Integrate Postmates with CloudWaitress
    • How To Integrate Walletly with CloudWaitress
    • How To Opt-Out of Google Hosted Fonts
    • How to Set Up Conditional Fees in CloudWaitress
    • How To Set Up Google Analytics Integration
    • How to Show/Hide Header Function
    • Link Directly to menu
    • Managing the Order Dashboard
    • Order Acknowledgement Feature
    • Pause Ordering Feature
    • Purchase A Domain Name
    • Set Maximum Orders Per Time Interval
    • Setup A Custom Domain
    • Setup An iOS & Android App
    • Setup Custom Checkout Fields
    • Setup Facebook Login
    • Setup Facebook Ordering
    • Setup Google OAuth Client ID
    • Uber Direct Setup Manual
    • Understanding Languages
      • How users can change languages on frontend
    • Understanding Printing
      • How to Set Up a Printer on Android
      • Printing - Windows Network Printing
      • Printing - Windows Shared Printing
      • Printing - API Key
      • Add a USB printer to Windows
      • Setup Split Printing
      • How to copy the printer API key
      • Setup Printing For Windows
  • Platform Information
    • Customer Accounts
    • Your Subscription & Billing
    • Special & New Features
      • Public Holiday Surcharge
      • Make Service Pop-Up Required
      • COVID-19 Discount for United Kingdom
      • Delayed Order Email Notification
  • Resellers
    • Overview
    • Getting Started
    • Documentation
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On this page
  • Accessing the Bump Screen
  • Understanding the Order View
  • Updating Dish and Order Statuses
  • Customizing Your View
  • Filtering Orders
  1. How to Guides
  2. Bump Screen Technology

Mastering the Bump Screen

The Bump Screen is a powerful tool that helps your kitchen team track order progress, update statuses, and improve overall efficiency. Here's how to use it:

PreviousBump Screen TechnologyNextCloudwaitress and Walletly

Last updated 24 days ago

Accessing the Bump Screen

  1. Log in to your admin dashboard.

  2. Click the Order icon, then select Bump Screen.

📌 Note: Only orders in Confirmed status will appear on the Bump Screen.

Understanding the Order View

Each order on the Bump Screen displays:

  • Service type (Pickup, Dine-In, or Delivery)

  • Estimated time for prep

  • Number of items in the order

Updating Dish and Order Statuses

  • Click on each dish once it’s prepared to mark it as complete.

  • To take further actions, click the three dots next to the “Ready” button. From there, you can:

    • Change the order status

    • Add time to the estimated pickup time

    • Print the order

When all items are ready, click Ready. The order will move to the Ready section and be removed from the bump screen, keeping your view clean and focused.

Customizing Your View

  • Click the View icon to toggle between Desktop View and Tablet View.

  • Adjust the number of rows and layout to suit your kitchen’s needs.

Filtering Orders

To filter orders by service type:

  1. Click the Filter icon next to the View icon.

  2. Choose to view only Delivery, Pickup, or Dine-In orders.

With the Bump Screen, you can manage your kitchen more efficiently, reduce errors, and streamline your workflow.

Please email or use the chat support feature to get assistance managing this feature.

support@cloudwaitress.com