# How to Guides

- [Accepting Payments](/how-to-guides/accepting-payments.md): A list of gateways and set-up guides to accept online ordering payments on your CloudWaitress website.
- [Stripe+ Integrated Payments](/how-to-guides/accepting-payments/stripe+-integrated-payments.md): Learn how to setup our integrated Stripe payments feature, allowing you to manage your payments, refunds and payouts inside of your admin page.
- [Setup Integrated Stripe Payments](/how-to-guides/accepting-payments/stripe+-integrated-payments/setup-integrated-stripe-payments.md): Learn how to setup Stripe+ payments.  This is our recommend solution for online payments due to their streamlined setup, user experience and self service options in our dashboard.
- [Using Stripe Integrated](/how-to-guides/accepting-payments/stripe+-integrated-payments/using-stripe-integrated.md): Learn how to see Stripe payments, issues refunds and download payouts for reconciliation.
- [Changing Bank Account / Debit Card Details Associated with an Express Account](/how-to-guides/accepting-payments/stripe+-integrated-payments/changing-bank-account-debit-card-details-associated-with-an-express-account.md)
- [Setup PayPal Payments](/how-to-guides/accepting-payments/setup-paypal-payments.md): Learn how to accept online payments using your own PayPal account with our simple setup process
- [Setup Apple Pay with Checkout.com](/how-to-guides/accepting-payments/setup-apple-pay-with-checkout.com.md): Learn how to set up Apple Pay together with Checkout.com to accept frictionless credit card payments from the customers via Touch ID and Face ID.
- [Setup Stripe Payments](/how-to-guides/accepting-payments/setup-stripe-payments.md): Learn how to setup Stripe, our recommend online payments provider due to their streamlined setup and user experience
- [Set up Bancontact Payments](/how-to-guides/accepting-payments/set-up-bancontact-payments.md)
- [Adding Delivery Zones](/how-to-guides/adding-delivery-zones.md): Delivery Zones ensures delivery orders are accepted only within set areas. Take note that adding delivery zones will override existing delivery fee and max driving distance settings.
- [Adding Option Sets](/how-to-guides/adding-option-sets.md): Use Option Sets to allow customers to choose from multiple customizations such as sizes, add-ons, and toppings. These can be standard options or portion-based (e.g. pizza halves)
- [Bump Screen Technology](/how-to-guides/bump-screen-technology.md): Our Bump Screen is the silent assistant your kitchen never knew it needed. With its robust design and user-friendly interface, the Bump Screen will become the centrepiece of your kitchen’s efficiency.
- [Mastering the Bump Screen](/how-to-guides/bump-screen-technology/mastering-the-bump-screen.md): The Bump Screen is a powerful tool that helps your kitchen team track order progress, update statuses, and improve overall efficiency. Here's how to use it:
- [Cloudwaitress and Walletly](/how-to-guides/cloudwaitress-and-walletly.md): Enhance Customer Loyalty with Cloudwaitress and Walletly
- [Configure Custom Payment Methods](/how-to-guides/configure-custom-payment-methods.md): Custom payment methods allow customers to pay online using options other than standard gateways—such as cash on delivery, pay at the counter, or vouchers—while ensuring orders are processed correctly
- [Configure Dine-in (QR/Table Numbers)](/how-to-guides/configure-dine-in-qr-table-numbers.md)
- [Customize Details Displayed on the Receipt](/how-to-guides/customize-details-displayed-on-the-receipt.md): You can choose which order details appear on your receipts and how items are presented. This helps streamline information—for example, cooks don’t need to see item costs.
- [Design Customization - Advanced](/how-to-guides/design-customization-advanced.md): Additional guides explaining more in-depth customization options within the CloudWaitress platform.
- [Email & Audio Alerts](/how-to-guides/email-and-audio-alerts.md): Mastering Notifications: Real-Time Alerts
- [Enable Tips at Checkout](/how-to-guides/enable-tips-at-checkout.md): The Order Tipping feature gives your customers the option to add a tip when they order online. This helps your business encourage gratuities directly through the checkout process.
- [Examples of Dates & Times and their corresponding formats](/how-to-guides/examples-of-dates-and-times-and-their-corresponding-formats.md)
- [Export/Import Menu Feature](/how-to-guides/export-import-menu-feature.md): This new feature will enable you to export / import your menu file for online ordering.
- [Export Table Booking Data](/how-to-guides/export-table-booking-data.md): The export table booking function allows you to download all table reservation details, making it easier to manage bookings, review customer information, and track reservation history.
- [How to add Cloudwaitress to your Google Business Profile](/how-to-guides/how-to-add-cloudwaitress-to-your-google-business-profile.md)
- [Hide Store Header Section (image)](/how-to-guides/hide-store-header-section-image.md): How to Hide the Store Header Section in your CloudWaitress store
- [How To Add Driver Tracking](/how-to-guides/shipday-integration.md): Driver Tracking powered by Shipday.com (previously know as QuestTag.com) sends customer notifications with real-time delivery driver tracking for CloudWaitress delivery orders.
- [How To Add SEO (Search Engine Optimization)](/how-to-guides/how-to-add-seo-search-engine-optimization.md): You can add an SEO for your store. It makes your site discoverable and rank high on search engines such as Google.
- [How to Add SEO (Search Engine Optimization to Your Landing Page](/how-to-guides/how-to-add-seo-search-engine-optimization-to-your-landing-page.md): Learn how to optimize your landing page for search engines to improve visibility and help potential customers find your business more easily.
- [How to Change Customer Password](/how-to-guides/how-to-change-customer-password.md): Learn how to reset a customer’s password. This is useful if a customer forgets their password—you can quickly update it for them directly from your dashboard.
- [How To Change Weekly Reporting View](/how-to-guides/how-to-change-weekly-reporting-view.md): Instructions on how to change Sunday-Monday reporting view to Monday-Sunday.
- [How to Create & Import a Menu Using a Spreadsheet](/how-to-guides/how-to-create-and-import-a-menu-using-a-spreadsheet.md): You can now create a menu in a spreadsheet and will be able to import it into your online ordering site.
- [How to Create and Manage Your Menus](/how-to-guides/how-to-create-and-manage-your-menus.md): Organizing your online store starts with setting up menus, categories, and items. This guide walks you through everything from creating a new menu to managing standard and combo items.
- [How to Create a Store API Key](/how-to-guides/how-to-create-a-store-api-key.md)
- [How to Disable Printing Option Set Name](/how-to-guides/how-to-disable-printing-option-set-name.md): Learn how to disable the printing of option set names. This ensures that only the necessary information appears on receipts, helping keep your printouts clean and easy to read.
- [How to Disable Signup Feature](/how-to-guides/how-to-disable-signup-feature.md): The signup feature allows customers to create an account on your online ordering store so they can save and view their order history. You can disable this option if you prefer customers to place order
- [How to Enable Menu Age Restricted Access](/how-to-guides/how-to-enable-menu-age-restricted-access.md)
- [How to Enable Pre-Orders in CloudWaitress](/how-to-guides/how-to-enable-pre-orders-in-cloudwaitress.md): Enabling pre-orders allows your customers to place orders in advance, giving them the flexibility to select a preferred pickup or delivery time.
- [How To Integrate Postmates with CloudWaitress](/how-to-guides/how-to-integrate-postmates-with-cloudwaitress.md): Postmates is a last mile delivery services operating in the USA.
- [How To Integrate Walletly with CloudWaitress](/how-to-guides/how-to-integrate-walletly-with-cloudwaitress.md): Integrate shared loyalty provider to let customers accumulate and spend Walletly points.
- [How To Opt-Out of Google Hosted Fonts](/how-to-guides/how-to-opt-out-of-google-hosted-fonts.md): The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy in the European Union and the European Economic Area.
- [How To Process Refund](/how-to-guides/how-to-process-refund.md)
- [How to Set Up Conditional Fees in CloudWaitress](/how-to-guides/how-to-set-up-conditional-fees-in-cloudwaitress.md): Conditional Fees in CloudWaitress allow you to apply additional charges based on specific order conditions such as payment methods, order times, and special days.
- [How To Set Up Google Analytics Integration](/how-to-guides/how-to-set-up-google-analytics-integration.md): Add Google Analytics to your ordering site to track visitors
- [How to Show/Hide Header Function](/how-to-guides/how-to-show-hide-header-function.md)
- [How to Temporarily Pause Online Ordering](/how-to-guides/how-to-temporarily-pause-online-ordering.md): Instructions on how to add special hours and closed dates in advance.
- [How to Update the Number of Printer Beeps](/how-to-guides/how-to-update-the-number-of-printer-beeps.md)
- [Landing Page Multi Store Selector](/how-to-guides/landing-page-multi-store-selector.md): The Multi Store Selector helps customers find and order from the store nearest to their location.
- [Link Directly to menu](/how-to-guides/link-directly-to-menu.md): Lean how to use menu\_id to create a direct link to a specific menu.
- [Managing Staff Accounts](/how-to-guides/managing-staff-accounts.md): Staff accounts allow you to control who can access which parts of your system. With customizable roles and permission settings, you can make sure each team member sees only what they need.
- [Managing Online Payment Tab](/how-to-guides/managing-online-payment-tab.md)
- [Managing the Order Dashboard](/how-to-guides/managing-the-order-dashboard.md): The Order Dashboard gives you a complete, real-time view of all incoming orders—helping you stay organized and efficient.
- [Managing Store Hours: Extended with Overlap](/how-to-guides/managing-store-hours-extended-with-overlap.md)
- [Make Menu Available for Logged-in Customers Only](/how-to-guides/make-menu-available-for-logged-in-customers-only.md)
- [Order Acknowledgement Feature](/how-to-guides/order-acknowledgement-feature.md): Enable this feature so that customers can acknowledge receiving their orders by clicking the Order Received button on the order modal. An acknowledged order will be moved to the Complete status.
- [Pause Ordering Feature](/how-to-guides/pause-ordering-feature.md): It is sometimes too busy at the restaurant/store and you need to stop accepting online orders. Use this simple feature and temporarily pause online orders.
- [Purchase A Domain Name](/how-to-guides/purchase-a-domain-name.md): Learn how to purchase a domain name to connect to your online store with our recommended provider
- [Print Multiple Receipt Copies Automatically on Windows](/how-to-guides/print-multiple-receipt-copies-automatically-on-windows.md): Learn how to configure your system to print multiple copies of a receipt automatically, saving time and ensuring all necessary parties receive a copy.
- [Set Maximum Orders Per Time Interval](/how-to-guides/set-maximum-orders-per-time-interval.md): This will help you manage the order flow and ensure efficient service during busy hours. Customers will be able to  place an order and pick an available time slot.
- [Setup A Custom Domain](/how-to-guides/setup-a-custom-domain.md): Learn how to connect your own custom domain name to your online store for better branding and SEO
- [Setup An iOS & Android App](/how-to-guides/setup-an-ios-and-android-app.md): With our native mobile app solution, we are able to package your online store into your own custom branded mobile application.
- [Setup Auto Print Fail E-mail](/how-to-guides/setup-auto-print-fail-e-mail.md): Enable this feature to receive an email notification whenever an automated print job fails, ensuring you can quickly troubleshoot and avoid missed orders.
- [Setup Cookie Policy](/how-to-guides/setup-cookie-policy.md): Have you ever visited a website and received a pop-up asking you to "Accept Cookies"? Entering Cookie Policy will add the link at the bottom of the front store for end-users to access it any time.
- [Setup Custom Checkout Fields](/how-to-guides/setup-custom-checkout-fields.md): A quick overview video of how to add custom checkout fields per service in CloudWaitress.
- [Setup Facebook Login](/how-to-guides/setup-facebook-login.md): Learn how to setup the Facebook login system for customers to easily create accounts using Facebook
- [Setup Facebook Ordering](/how-to-guides/setup-facebook-ordering.md): Enabling Facebook ordering will allow your customers to order from your Facebook page.
- [Set Up Facebook Pixel](/how-to-guides/set-up-facebook-pixel.md): Add Facebook Pixel tracking to your website to track visitors and conversions
- [Setup Google OAuth Client ID](/how-to-guides/setup-google-oauth-client-id.md): Setting up Google OAuth client ID will allow your customers to login via their google account. This support guide will help you with the setup process.
- [Setup Option Set With Free Quantity](/how-to-guides/setup-option-set-with-free-quantity.md): Use Option Sets to allow customers to choose from multiple customizations such as sizes, add-ons, and toppings. This section will also guide you on how to setup option sets with free quantity.
- [Setup Order Aggregation](/how-to-guides/setup-order-aggregation.md)
- [Setup Privacy Policy](/how-to-guides/setup-privacy-policy.md): Entering Privacy Policy will add the link at the bottom of the front store for end-users to access it any time.
- [Setup Terms & Conditions](/how-to-guides/setup-terms-and-conditions.md): Entering Terms and Conditions will enable the "Accept Terms & Conditions" checkbox in the customer checkout process. We highly recommend that you set your Terms and Conditions.
- [Standard and Combo Items](/how-to-guides/standard-and-combo-items.md): Easily set up both standard and combo items to build out your online menu and streamline customer ordering.
- [Uber Direct Setup Manual](/how-to-guides/uber-direct-setup-manual.md)
- [Understanding Languages](/how-to-guides/understanding-languages.md): More information on how to use and customise the language settings inside of CloudWaitress.
- [How users can change languages on frontend](/how-to-guides/understanding-languages/how-users-can-change-languages-on-frontend.md): Instructions on how users can change the default language for ordering.
- [Understanding Printing](/how-to-guides/understanding-printing.md): Use our guides below for assistance on connecting up your CloudWaitress online ordering store to your printer.
- [How to Set Up a Printer on Android](/how-to-guides/understanding-printing/setup-printing-for-android.md): Complete guide to adding a Bluetooth, Wi-Fi, or network printer to Android for automatic order printing with CloudWaitress.
- [Printing - Windows Network Printing](/how-to-guides/understanding-printing/printing-windows-network-printing.md): How to guide to print with a network printer
- [Printing - Windows Shared Printing](/how-to-guides/understanding-printing/printing-windows-shared-printing.md): how to guide to connect a USB printer
- [Printing - API Key](/how-to-guides/understanding-printing/printing-api-key.md): How to setup your API key.  This is used to connect your online printing configuration to your PushPrinter application and receipt printer.
- [Add a USB printer to Windows](/how-to-guides/understanding-printing/printing-add-a-printer-to-windows.md): Use this guide for adding a USB printer driver to Windows, if not already connected.
- [Setup Split Printing](/how-to-guides/understanding-printing/setup-split-printing.md): A quick video guide showing you how to configure split printing in CloudWaitress.
- [How to copy the printer API key](/how-to-guides/understanding-printing/how-to-copy-the-printer-api-key.md): Looking for the API key to setup your printing in PushPrinter? Follow these simple steps;
- [Setup Printing For Windows](/how-to-guides/understanding-printing/setup-printing-for-windows.md): Learn how to setup and configure order printing for Windows devices with our printing software
- [Setup Printing Using USB Printer](/how-to-guides/understanding-printing/setup-printing-using-usb-printer.md): This video will guide you on how to set up printing using USB printer.
- [Setup Printing Via Ethernet](/how-to-guides/understanding-printing/setup-printing-via-ethernet.md): This section will guide you on the step-by-step process on setting up your printer via ethernet
- [Setup Printing Using Bluetooth Printer](/how-to-guides/understanding-printing/setup-printing-using-bluetooth-printer.md): This section will guide you on the step-by-step process on setting up a bluetooth printer.
- [Using Primary Option Set](/how-to-guides/using-primary-option-set.md): The Primary Option Set determines which option appears on the item card by default. Use this setting to show key choices such as size, base, or crust on the product view.
- [How To Export Orders & Customer Data](/how-to-guides/how-to-export-orders-and-customer-data.md): We have a CSV Data Esport which you can use. It also has a Filter function to only get the data you need.
- [Make Customer Information Optional](/how-to-guides/make-customer-information-optional.md): Customers will not be required to provide their basic information when placing an order.
- [Set up Landing Page](/how-to-guides/set-up-landing-page.md): A landing page is typically the home page of a website. Our plans provides free landing page that can showcase multiple stores/locations in one account.
- [Link Logo to URL or Website](/how-to-guides/link-logo-to-url-or-website.md): This section will guide you on how to link your business logo to URL or Website
- [How To Integrate PushPOS with CloudWaitress](/how-to-guides/how-to-integrate-pushpos-with-cloudwaitress.md): This section will guide you on how to integrate the CW online ordering to POS.
- [Use "Logged in Only" Feature](/how-to-guides/use-logged-in-only-feature.md): Activating this feature will  limit the customer's access to a certain promo or deals.
- [How To Hide "Powered By"](/how-to-guides/how-to-hide-powered-by.md): This section will guide you on how to hide "Powered By" that is showing at the bottom of the ordering page.
- [How to Add a Custom Link to Your Cloudwaitress Landing Page](/how-to-guides/how-to-add-a-custom-link-to-your-cloudwaitress-landing-page.md): Follow the steps below to add a custom link to your website’s navigation bar.
- [How to Add Social Media Links (Cloudwaitress Account) Page](/how-to-guides/how-to-add-social-media-links-cloudwaitress-account-page.md): Follow these steps to add or update social media links for a specific Cloudwaitress account.
- [How to Add Social Media Links (Landing Page)](/how-to-guides/how-to-add-social-media-links-landing-page.md): Use this guide to add social media links to the footer of your Cloudwaitress landing page.
- [How to Create Alerts for Announcements and Promotions](/how-to-guides/how-to-create-alerts-for-announcements-and-promotions.md): Use these steps to add an alert banner for announcements or promotions on your Cloudwaitress website.
- [How to Apply Percentage or Fixed Discounts (Promo Codes) in Cloudwaitress](/how-to-guides/how-to-apply-percentage-or-fixed-discounts-promo-codes-in-cloudwaitress.md): Use this guide to create and configure promo codes with either percentage-based or fixed-amount discounts.
- [How to Set Up Auto Order Status Updates in Cloudwaitress](/how-to-guides/how-to-set-up-auto-order-status-updates-in-cloudwaitress.md): This feature allows orders to automatically move from one status to the next based on preset wait times.
- [How to Mark Items as ‘Out of Stock’](/how-to-guides/how-to-mark-items-as-out-of-stock.md): Use this feature to quickly disable items on your menu so customers cannot order unavailable products.
- [How to Configure Custom Fields at Checkout](/how-to-guides/how-to-configure-custom-fields-at-checkout.md): Custom fields allow you to collect extra information from customers during checkout or table booking.
- [How to Assign Another Uber Driver](/how-to-guides/how-to-assign-another-uber-driver.md): Use this process when the assigned Uber driver cancels, is unresponsive, or when the order needs to be rebooked for delivery.
- [How to Add Footer Icons in Cloudwaitress](/how-to-guides/how-to-add-footer-icons-in-cloudwaitress.md): This guide shows how to add default footer icons (logos) to a store’s landing page footer so they appear on the website.
- [How to Configure Phone Regex Settings in Cloudwaitress](/how-to-guides/how-to-configure-phone-regex-settings-in-cloudwaitress.md): This feature validates phone numbers using a custom JavaScript RegExp before allowing form submission.
- [How to Configure Printer Settings (ESCPOS Text / ESCPOS Image) in Cloudwaitress](/how-to-guides/how-to-configure-printer-settings-escpos-text-escpos-image-in-cloudwaitress.md): This feature allows you to control how your receipt printers output text and logos by selecting between ESCPOS Text Only or ESCPOS Image modes.
- [Printer Troubleshooting Procedure](/how-to-guides/printer-troubleshooting-procedure.md): Printer shows a disconnected status and is unable to print.  Printer is not connected or not producing output.