# Uber Direct Setup Manual ## **Requirements** To enable Uber deliveries, the restaurant should have all the following: * Stripe Connect * Restaurant from the following countries: * Australia * New Zealand * Canada * USA ## Enabling Uber Uber DaaS is a reliable and convenient way to get your food delivered quickly and efficiently. Here's how to enable it: 1. On the Admin Dashboard, click Settings > Integrations and find the Uber Delivery Management card and click on it.
2. A popup will open and fill up the information. Click Save.
3. Set Uber as Default Delivery Once you have enabled Uber DaaS, you can select the Default Delivery Provider in the Settings > Services > Deliveries (as shown in the image below)
### Notes: * Make sure that your Map Data Source is Google Maps. Go to Settings > System > Location > Map Data Source.
* Currency must match the country’s location and Uber country availability. Go to Settings > System > General > Currency.
* Uber requires valid phone number from your store (Must have the country code). Go to Settings > System > Location > Phone Number.
## Checkout Details Once a customer checkout an order, the Uber (if set as the Default Delivery Provider in Admin Dashboard) will be displayed as the Delivery Provider.
#### The Delivery Estimation will provide the: **Delivery Provider** - which is Uber **Estimated Fee** - the total fee **Tips** - entered by the user and will be sent to the Uber driver directly **Estimated Delivery Time** - time from now to drop off #### The acceptable Payment Method will be the following: **Credit Card** - if enabled and with Stripe Connect account ID provided **Apple Pay** | **Google Pay (Stripe**) ## Order Workflow Once the customer made the order, in Admin Dashboard, the order’s thumbnail will be replaced to the Uber logo (denoting that it will use Uber) #### Order: UNCONFIRMED
#### Order: CONFIRMED The order **SHOULD** go through to the **CONFIRMED** status to trigger the Uber delivery request. Once the order is set to CONFIRMED, the Delivery Tracking URL will be available both in the ADMIN and the CUSTOMER.

Admin Order View

Customer Order View

Sample Screenshot of the Tracking URL

SMS sent by Uber to the recipient.

#### Order: READY

Customer Order View

It is expected that the driver is still on route to the restaurant or is waiting in the restaurant. #### Order: ON ROUTE

Admin Order View

#### Order: CANCELLED If the Order is cancelled (initiated by the customer or the store), the Uber delivery will be automatically cancelled as well {% hint style="danger" %} Please email or use the chat support feature to get assistance activating this feature. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.cloudwaitress.com/how-to-guides/uber-direct-setup-manual.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.