Hardware Requirements

Last updated 6 months ago

Learn what hardware is required to get the most out of your online ordering system


Stable Internet Connection

Every aspect of the system runs online and therefore requires you to be connected to the internet to receive orders. Here are a few recommendations about how to setup your internet:

  • Use your own internet connection instead of a shared connection so you have greater control

  • Keep a 3G / 4G mobile internet connection as a backup in-case there is an interruption with your wired connection. Consider using your phone on hotspot mode for such instances.

  • Consider exclusively using a 3G / 4G mobile internet connection. Certain countries have a much more reliable mobile network such as Australia.

Computer / Tablet / Mobile

To manage your online store and orders, you will need a device that can access a web browser. This can be anything from a phone to a desktop PC. Ideally we recommend using a tablet or bigger device so that you can manage orders better.


You can automatically or manually print new orders using any printer whose drivers are installed on a Windows or Linux PC. To clarify, this means if you can print to your printer from an application like Word or Notepad, then it's compatible with our service. We highly recommend using a thermal receipt printer over a standard printer.

Supported Windows Versions: 7 / 8 / 10

Recommended Tablets

We highly recommend using a Windows 10 tablet as this will provide the greatest flexibility and allow for wireless order printing if setup correctly


Nearly every company offers a Windows 10 tablet these days and you can't go wrong choosing from one of the major brands. Some notable brands include:

  • Lenevo - Multiple products

  • ASUS - Multiple products

  • HP - Multiple products

  • Microsoft - Surface Pro Tablet

  • Chuwi - Decent Chinese brand available online, starting from around $200


If you are based in Australia, consider the following budget friendly Kogan branded devices.

Recommend Printers

You can use any printer with Windows or Linux drivers so you are not restricted to just the printers we recommend.

Branded Printers

Organised from lowest to highest price.

  • Epson TM-T20 - Available with USB or Ethernet

  • Epson TM-M30 - Bluetooth

  • Epson TM-T82-II-i - USB and Ethernet, supporting many connected devices

  • Star Micronics TSP143 - Available as Bluetooth or USB or WIFI

Unbranded Printers

If you are on a budget, consider buying a thermal printer direct from China through a site like www.aliexpress.com. Searching 80mm thermal printer will show many results and you can often find printers under a $100 with built-in WIFI, Bluetooth, USB and Ethernet all in one. All those printers also have Windows compatible printer drivers as well.

We have many clients using these unbranded printers without any issues.

Ideal Setup